DealPing

Privacy Policy

Last updated: 1 February 2026

1. Introduction

DealPing ("we", "our", or "us") is committed to protecting your privacy. We aim to collect as little personal information as possible. This Privacy Policy explains how we manage information in an open and transparent manner, in accordance with the Australian Privacy Principles (APPs) and the Privacy Act 1988 (Cth).

2. Information We Collect

We collect the minimum information reasonably necessary to provide and improve the service:

Pseudonymous App Identifier (UUID)

We generate a random UUID on first launch. It is stored on your device and may be sent to our backend (Supabase) to store your preferences, manage notifications, and assist with support/deletion requests. It is not linked to your real-world identity unless you choose to provide identifying information (e.g., by emailing us). You can view this UUID within the app's settings.

Push Notification Token

If you opt in to notifications, we store your device's push notification token to deliver deal alerts.

Deal Preferences

Keywords and categories you select, linked to your UUID. Keywords you enter are treated as user-generated content.

Diagnostics & Usage (via Third-Party SDKs)

Crash reports, performance data, and usage events. This may include device/app information (e.g., device model, OS version, app version), log data, and identifiers generated by the SDKs (e.g., app instance/installation identifiers). These SDKs may automatically collect app instance identifiers, device identifiers, and IP address/network info as part of providing analytics/diagnostics.

Email Contact

If you contact us by email, we will receive your email address and any information you include in your message. We use this only to respond and support your request.

External Website Content (WebView)

When you view a deal, the app loads content from OzBargain and, in some cases, linked retailer websites within an in-app browser (WebView).

These third-party websites may use their own cookies, scripts, trackers, analytics, or affiliate technologies in accordance with their own privacy policies. DealPing does not control or have access to data collected by these third-party services.

Network activity generated while viewing external website content may be attributed to the DealPing app by your device's operating system (for example, in Apple's App Privacy Report), even though this activity originates from the websites being viewed rather than the app itself.

We do not intentionally collect: your name, phone number, precise location, payment details, or government IDs.

3. Third-Party Services & Overseas Disclosure

To operate DealPing, we may disclose information to third-party service providers that store or process data on servers located outside Australia, including the United States:

  • Supabase — database storage and backend infrastructure
  • Expo — push notification delivery services
  • Firebase Analytics — usage analytics to understand how the app is used
  • Firebase Crashlytics — crash and error reporting to improve app stability
  • Sentry — error monitoring and performance tracking
  • Google Analytics 4 (Website) — landing page analytics (dealping.io)
  • Vercel — website hosting and deployment infrastructure

Depending on the service, these providers may act as our processors or as independent controllers under their own privacy terms. We take reasonable steps to ensure overseas recipients protect your data, including encryption in transit and, where supported, encryption at rest. However, we may not be able to control how overseas recipients handle data beyond contractual and technical safeguards.

4. Analytics & Diagnostics Data

App Analytics

We collect usage data to understand how users interact with the app and to improve its performance. This includes:

  • App opens and session duration
  • Screen views and navigation patterns
  • Feature usage (e.g., deal clicks, keyword additions)
  • Crash reports and error logs
  • Device and app information (e.g., device model, OS version, app version, language/region), and identifiers generated by analytics/crash SDKs (e.g., app instance/installation identifiers)

Network data: Our service providers may process IP addresses and related network information for security, abuse prevention, and delivering their services.

This data may be associated with your pseudonymous UUID and/or identifiers generated by the SDKs, and is not intended to directly identify you. Crash/error reporting may not be optional as it is used to maintain app stability. We do not use analytics for advertising. We may send the text of keywords you add (e.g., 'lego') to our analytics providers to understand feature usage and improve the app.

Website Analytics (Landing Page)

Our website uses Google Analytics 4 to understand site traffic and improve the site. Google Analytics may use cookies or similar technologies and collect information such as pages visited, interactions, approximate location, and device/browser information. Google may also process IP address and related network information for security and measurement. Website analytics data may be processed on servers located outside Australia.

5. How We Use Your Information

We use your information only to:

  • Trigger push notifications for deals matching your keywords (stored securely for this purpose)
  • Personalise your matched deal experience (based on your selected keywords/categories within the app)
  • Update widgets and home screen content in the background when new deals are found
  • Understand usage patterns (including keywords added) to improve features and user experience
  • Monitor app stability and performance using crash and error reports

We do not sell, trade, or rent your data to third parties for marketing purposes.

6. Data Security

We take reasonable steps to protect information using measures such as encryption in transit, access controls, and least-privilege permissions. No method of transmission or storage is 100% secure, but we aim to use commercially acceptable means to protect your data.

7. Data Retention & Deletion

We retain your preferences and push notification token only for as long as necessary to provide the service.

Self-Service

Uninstalling the app removes data stored on your device. Server-side records may remain for a limited period for operational purposes (e.g., backups, security logs) or until you request deletion.

Manual Request

To remove your data from our systems, email us with your UUID (available in app settings). Where available, we will apply deletion requests within our accounts/settings for those providers, but their retention may be governed by their own settings and legal obligations. We aim to respond to deletion requests within 30 days.

8. Your Rights (Australian Privacy Principles)

Under the APPs, you may request access to or correction of the personal information we hold about you. Due to our use of pseudonymous identifiers, we may require your UUID to locate your specific record.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on our website and/or within the app, and update the "Last updated" date.

10. Age Restriction

DealPing is intended for users aged 18 years and over. We do not knowingly collect personal information from individuals under 18. If we become aware that such information has been collected, we will take reasonable steps to delete it.

11. Contact Us

If you have questions or wish to make a privacy complaint, please contact:

Email: dealpingnow@gmail.com

We aim to respond to enquiries and complaints within 30 days.

If we are unable to resolve your concern, you may contact the Office of the Australian Information Commissioner (OAIC).

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